Logica in the Water Sector
UK water companies are operating in a challenging business environment. You’re under continual pressure to reduce operational costs, optimise spending on capital improvement projects and provide sustainable customer service improvements. A number of challenges are currently facing water companies at the moment including:
The environment & sustainability:
The changing climate and the increased environmental focus means that water companies must find ways to deliver their services in the most sustainable way.
Customers:
Customers have ever increasing demands on their water company such as: 100% water quality, zero interruptions to services and lower bills. The water companies must deliver the service levels that the customers want and are willing to pay for.
Capital & operational efficiency:
The need to ‘do more for less’ is an ever present challenge for water companies. The continuing need to minimise operational costs gets harder year on year.
Competition:
The prospect of competition and market separation within the water sector may mean that the industry will have to develop new models of operation and the means to operate their core functions in the most effective way to avoid becoming an acquisition target.
Information technology plays a vital role in meeting these challenges. Better data quality, and knowledge, is at the heart of improved decision making, and is essential for effective targeting of capital spend and to reduce operational costs. Innovative applications of information technology, based on deep industry knowledge, can transform water businesses. Logica is working with our clients to realise this transformation.